18+Gambling involves financial risk. Winning is not guaranteed. Support · 1800 858 858

support hub

Responsible gambling and support

Gambling involves financial risk. Winning is not guaranteed, and trying to recover losses can increase harm. Free, confidential support is available for people who gamble and for family and friends.

Status: IndexableChecked: 4 October 2026Owner: East CoastAustralia, Queensland and New South Wales
Check before you visit. Venue hours, gaming-room access, transport and parking can change. This guide does not guarantee availability or a gambling outcome.

Decisions this guide supports

Gambling involves financial risk. Winning is not guaranteed, and trying to recover losses can increase harm. Free, confidential support is available for people who gamble and for family and friends.

  1. 01

    Call 1800 858 858 for the official gambling helpline.

  2. 02

    Use Gambling Help Online for national online support.

  3. 03

    Choose the Queensland or NSW service for local counselling and self-exclusion guidance.

Local coverage

National online and telephone support

Use this area as a planning boundary, then verify the exact locality, transport leg and venue evidence before travel.

Queensland Gambling Help services

Use this area as a planning boundary, then verify the exact locality, transport leg and venue evidence before travel.

GambleAware NSW services

Use this area as a planning boundary, then verify the exact locality, transport leg and venue evidence before travel.

Limits that affect the decision

Verify: This site is not a counselling, crisis or financial-advice service.

Verify: Call 000 when there is immediate danger or risk of harm.

Evidence register

These primary or first-party sources were checked on 4 October 2026. They support the scope of this page but do not turn an unverified venue candidate into a published profile.

SourceUse on this pageChecked
Gambling Help OnlineJurisdiction, transport, locality or regulated fact checking4 October 2026
Gambling Help QueenslandJurisdiction, transport, locality or regulated fact checking4 October 2026
GambleAware NSWJurisdiction, transport, locality or regulated fact checking4 October 2026

Frequently asked questions

Is support available 24 hours?

The checked official services state that telephone and online support is available 24/7. Recheck the service page for current details.

Can family or friends ask for help?

Yes. The official services support people affected by someone else's gambling.

What if there is immediate danger?

Contact Australian emergency services on 000.

Responsible gambling

18+ only. Gambling involves financial risk, losses are possible and winning is not guaranteed. Do not treat gambling as income or try to recover losses by spending more. Free and confidential help is available through Gambling Help Online or by calling 1800 858 858.